Trust isn’t just what clients place in you; it’s also what you place in yourself. In a world where credibility is constantly tested, advisers must learn to navigate the delicate tension between risk and possibility, data and instinct. In this eye-opening session, author and trust expert Rachel Botsman explores how trust is shaped through signals, conversations and small human moments that matter. You’ll walk away with frameworks that help clients make the ‘trust leap’, strengthen your own sense of professional confidence, and build adviser–client relationships that are resilient and ready for what comes next.