Fundment: LIVE – The Adviser Edge Fundment: LIVE – The Adviser Edge

FAQs

Here are some frequently asked questions, if you don’t see an answer to your query below, please contact the event team [email protected]

Fundment: LIVE takes place on Thursday 29 January 2026 at HERE at Outernet – part of Outernet London. The address is Charing Cross Rd, London WC2H 8LH. Head to the Denmark Street entrance and make your way through the LED tunnel.

Outernet London is a stone’s throw away from Tottenham Court Road station, which is on the Central, Northern, and Elizabeth lines.

You’ll soon receive an invitation email with a download link, so you can download your e-ticket to your phone’s wallet. We will also have iPads on the day, if you misplace your ticket.

We completely understand that plans can change! To help make things clear and fair for everyone, here’s how our cancellation policy works for this event.

If You Can’t Attend

If you can no longer make it, please let us know as soon as possible by emailing [email protected].

Refunds will be available as follows:

  • Before 30 November 2025 (more than 60 days before the event): Full refund minus a small 10% admin fee.
  • Between 30 November and 30 December 2025 (30–60 days before the event): 50% refund.
  • After 30 December 2025 (within 30 days of the event): Unfortunately, we’re unable to offer refunds at this stage.

If you can’t come but a colleague would like to attend in your place, just email us before 10 January 2026 and we’ll happily transfer your ticket free of charge.

If We Need to Make Changes

We always aim to deliver the best possible event experience. However, sometimes circumstances beyond our control (like extreme weather, venue issues, or unexpected events) may mean we need to make changes.

If that happens, we’ll do everything we can to:

  • Reschedule the event, or
  • Offer you a full refund, minus any unavoidable costs we’ve already incurred.

We’ll keep you fully updated throughout, and your patience and understanding would be hugely appreciated.

Programme & Speaker Updates

Every now and then, we may need to adjust the schedule, speaker line-up, or timings slightly to ensure the best experience. These changes won’t affect your ticket and don’t qualify for a refund — but they’ll always be made with your experience in mind.

No-Shows

If you don’t attend and haven’t let us know in advance, we’re really sorry, but we won’t be able to issue a refund or credit.

Force Majeure

If something truly outside anyone’s control happens (like a natural disaster or government restrictions), we’ll do our best to offer fair and flexible options — such as transferring your ticket to a new date or issuing a refund where possible.

Need Help?

We’re here to help!
📧 [email protected]

We’re always happy to chat through any questions about your booking or the event.

Fundment: LIVE is free for financial advisers. All other tickets are £250.

For event enquiries please contact [email protected]

The full agenda, including the start time, will be released soon!

Our charity dinner takes place in the evening, following Fundment: LIVE. All proceeds go to our selected charities which in 2026 will include our long-standing partners the Royal British Legion.

The Royal British Legion supports serving and ex-serving personnel and their families through lifelong assistance, remembrance activities, and community building. It champions their needs, offers practical help, and ensures their sacrifices are honoured and never forgotten.

The Gala Dinner takes place at The Langham, London, a 15-minute walk from HERE at Outernet.

Tickets are £100 per person to attend the Gala Dinner (all proceeds to charity). If you also wish to stay at The Langham (room for two), tickets are £350 (please note: if there are two of you, you will also need to purchase a £100 Gala ticket).

Yes. Simply pick both options when selecting your tickets. You can see all the ticket options here.

For sponsorship enquiries please contact [email protected]

Yes. Select either two Gala tickets (if not planning on staying at The Langham) or select one Gala ticket AND one Gala + Accommodation ticket (this covers 2x tickets to the Gala and 1x room).

Please note that if you are registering two people, you will need to register the first person, and then register the second person after (we need to collect the registration details of that second person). 

The full agenda will be released over the coming weeks.

Yes, more details will be released soon.

No dress code. Please dress as you wish for Fundment: LIVE!

The Fundment Charity Gala & Dinner is a black tie event.

You can view the available package options on the tickets page and purchase your tickets by clicking here.

Register your interest

Make sure you’re part of Fundment: LIVE on Thursday 29 January 2026

Register Your Interest
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